ISO 9001 QUALITY MANUAL DOCUMENT (often called Quality Policy Manual)

This ISO 9001-compliant DIY Do It Yourself Boilerplate Quality (Policy) Manual in Microsoft Word meets all ISO 9001 requirements for a quality manual document as described below, and is used to define and document the intention, design, objectives, strategy, exclusions and management support of the organizations quality management system.  To complete this boilerplate, you the customer will simply need to insert the information specific to your organization, such as your quality policy statement, and any exclusion(s) to the ISO standard.  All AccuFast Consulting boilerplate documents contain notes and tips for the completion of the document and implementation of the process.  All product delivered as Microsoft Word or Excel.  PLEASE NOTE:  This quality manual does not contain any documented procedures, but it references them.  The documented procedures required by ISO 9001 are offered separately.  
 

ISO 9001 sections 4.2.1.b, & 4.2.2.a, b, & c

1. TERMS & DEFINITIONS
2. QUALITY MANUAL AND QUALITY SYSTEM SCOPE & EXCLUSIONS
3. QUALITY (MANAGEMENT) SYSTEM GOALS & OBJECTIVES
4. ORGANIZATIONAL STRUCTURE
5. QUALITY POLICY STATEMENT
6. COMMITMENT TO QUALITY POLICY STATEMENT
7. QUALITY SYSTEM DOCUMENTATION STRUCTURE
8. QUALITY SYSTEM - PROCESS APPROACH (UNDERSTANDING STATEMENT)
9. (CUSTOMER’S NAME) PROCESSES & INTERACTIONS
10. QUALITY MANAGEMENT SYSTEM REQUIREMENTS (All ISO 9001 requirements except Exclusions)